Thank you for shopping with Ginniash Fashion! We strive to provide you with the best shopping experience, and we want to make sure you are happy with your purchase. Please review our policy below regarding cancellations and refunds:

At Ginniash Fashion, we take pride in offering unique and carefully crafted jewelry and accessories. Due to the nature of our products, we generally do not accept returns. Please read the following guidelines:

• Final Sale: All items, including our anti-tarnish jewelry and accessories, are considered final sale. Once your order is confirmed and shipped, it cannot be returned or exchanged.
• Size and Fit: We encourage you to carefully review our product descriptions and sizing information before placing an order. If you have any questions about the size or fit, feel free to contact us for advice. We do not accept returns based on size or fit issues.
• Change of Mind: If you change your mind after placing an order, we will only accept cancellations (as per section 2 below), but not returns or exchanges once the item has been shipped.

2. Order Cancellation and Refunds

If you wish to cancel your order after placing it, you can request a cancellation within 24 hours of placing the order. To cancel, please contact us immediately at ginniashfashion@gmail.com, and we will process the cancellation.

Once your cancellation is confirmed, a full refund will be issued to your original payment method within 24 hours.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at ginniashfashion@gmail.com.

3. Exchange Policy

At Ginniash Fashion, we want to ensure you’re happy with your purchase. If you receive an incorrect or damaged item, we are happy to exchange it. Here’s how our exchange policy works:

Here’s how our exchange policy works:

• Incorrect Product: If you receive an item that you did not order, please contact us within [X] days of delivery. We will provide an exchange for the correct item.

• Damaged or Defective Products: If you receive an item that is damaged, defective, or tarnished prematurely, please contact us immediately with photos of the item. We will arrange for a free exchange and provide a prepaid return shipping label.

• Once we receive the returned item, we will process the exchange by sending you the correct or replacement product.

• If the replacement is out of stock, we will offer you a full refund instead.

4. Refund Process

• If you request a cancellation or return due to mistakes or damaged items, you will receive a full refund within 24 hours after approval.

• Refunds will be processed back to the original payment method used during the purchase. Please allow up to 2-3 business days for the funds to appear in your account, depending on your payment provider.

5. Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us immediately at ginniashfashion@gmail.com. We will arrange for a full refund, replacement, or exchange at no additional cost, and cover the return shipping costs.

Need help?

Contact us at ginniashfashion@gmail.com for questions related to refunds and returns.